Are you a micromanager? Or maybe one of those generalists who's so vague giving direction that your staff never knows exactly what to do?
Clients frequently ask if delegation is a style thing that can be learned. Or is it an art thing which is more intuitive; inherent to a manager's overall approach?
Delegation isn't just a simple matter of telling someone else what to do; and there's a lot of conflicting advice floating around about how to gauge the right approach for maximum effectiveness and efficiency. A few years back I came across a great outline by an English educator named Alan Chapman.
I think it's a solid summary you can use to determine how much autonomy you want to give your team members.
And (of course) any good manager knows that just because something's appropriate for one member of your team doesn't mean it will work for another. So consider each of your players individually. Noodle on these seven levels. And use each where appropriate to boost your effectiveness with your team members:
1. "Wait and be told, or do exactly what I say." This is the no-delegation-at-all approach.
2. "Look into this and tell me what you come up with." This is asking for investigation and analysis but no recommendation
3. "Give me your recommendation, and other options with the pro's and con's of each. I'll let you know if you can go ahead." Asks for analysis and recommendation, but you're going to check the thinking before deciding.
4. "Decide and let me know your decision. But wait for my go-ahead." You are signaling that your subordinate is trusted to judge the various options, but he needs approval before taking action.
5. "Decide and let me know your decision. Go ahead unless I say stop." At this level, the other person is starting to control the action. This is a good timesaving increase in autonomy.
6. "Decide and take action, but let me know what you did." Here, we are saving more time. This approach allows for a quick reaction on your part if the decision made was a bad one.
7. "Decide and take action. You don't need to check with me." At this level, you are giving your subordinate the most freedom possible. It demonstrates a high level of confidence in them. Ensure you have good controls in place to flag any mistakes before they can become a major hassle.
Thursday, December 13, 2007
Wednesday, November 21, 2007
Lowest paid industry in Asia
Asia dominates rankings of lowest IT payers -
Six of the world's 10 highest-paying countries for IT managers are in Western Europe. Whilst Switzerland pays the highest salaries followed by Denmark, Belgium and the UK, the United States and Canada are ranked 6 and 8, respectively. IT professionals in Hong Kong and Australia are the only two APAC markets to make it on the list of top 10 best paid globally with the ranking of 9 and 10 respectively. This was according to a survey by Mercer, which revealed that IT managers in Vietnam, Bulgaria and the Philippines received the lowest pay, respectively, at $15,470, $22,240 and $22,280 a year. Indian IT managers were fourth from the bottom, earning an average of $25,000. Commenting on the results, Neo Siew Khim, Mercer Asia Pacific Business Leader, Information Product Solutions said that the lowest paid IT employees in 2007 tend to be those in Asian markets.
The survey found that IT staff at all levels, were paid the most in Switzerland, where the IT Manager job paid an average of $140,960 annually. The same job level in Denmark (the second-highest-paying country) paid $123,080, while Belgium (3) paid an average of $121,170. The UK and Ireland were ranked 4 and 5, with an average pay of $118,190 and $108,230, respectively. In the United States, the average IT manager earned $107,500 a year compared with Canada (8) at $93,840.
According to David Van De Voort, IT workforce specialist in Mercer's Chicago office, "The impact of outsourcing and off-shoring on IT roles in North America and Western Europe helps explain the pattern of global pay. Lower-level roles are being moved to regions where talent is cheaper; the jobs that remain in Western Europe and the US may be fewer in number, but are more demanding and complex roles like vendor relationship manager, internal consultant and IT business partner."
Six of the world's 10 highest-paying countries for IT managers are in Western Europe. Whilst Switzerland pays the highest salaries followed by Denmark, Belgium and the UK, the United States and Canada are ranked 6 and 8, respectively. IT professionals in Hong Kong and Australia are the only two APAC markets to make it on the list of top 10 best paid globally with the ranking of 9 and 10 respectively. This was according to a survey by Mercer, which revealed that IT managers in Vietnam, Bulgaria and the Philippines received the lowest pay, respectively, at $15,470, $22,240 and $22,280 a year. Indian IT managers were fourth from the bottom, earning an average of $25,000. Commenting on the results, Neo Siew Khim, Mercer Asia Pacific Business Leader, Information Product Solutions said that the lowest paid IT employees in 2007 tend to be those in Asian markets.
The survey found that IT staff at all levels, were paid the most in Switzerland, where the IT Manager job paid an average of $140,960 annually. The same job level in Denmark (the second-highest-paying country) paid $123,080, while Belgium (3) paid an average of $121,170. The UK and Ireland were ranked 4 and 5, with an average pay of $118,190 and $108,230, respectively. In the United States, the average IT manager earned $107,500 a year compared with Canada (8) at $93,840.
According to David Van De Voort, IT workforce specialist in Mercer's Chicago office, "The impact of outsourcing and off-shoring on IT roles in North America and Western Europe helps explain the pattern of global pay. Lower-level roles are being moved to regions where talent is cheaper; the jobs that remain in Western Europe and the US may be fewer in number, but are more demanding and complex roles like vendor relationship manager, internal consultant and IT business partner."
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