Monday, July 28, 2008

Does Your Company Really Need a Headhunter?

In certain situations, the answer is: You bet. But too many employers overlook internal talent—which forces their best performers to flee
Now what?"

Those are typically the first words uttered by a line manager, division executive, C-suite leader and/or human resources officer soon after an especially talented performer retires, goes elsewhere, or otherwise leaves a glaring hole in executive management.
At many organizations—far too many—the reflexive reaction is to retain a headhunter and wait for the recruiter to start introducing qualified candidates. But the question of who should be considered to fill the role demands far more consideration and due diligence than many corporations are prepared to invest, and that's a mistake.
When executive search began some 80 years ago at management-consulting firms, it was envisioned as a resource to be used sparingly by employers that, for some reason, couldn't fill a key role through the promotion of a current employee.It was assumed that employers would be continually investing in workforce management and leadership development, growing their own executives and leveraging external search to augment that focus on talent and succession.
Yet too few companies make that talent investment, so they end up routinely paying a premium to lure exceptional managers from outside. And because of the prevalence with which companies look beyond their walls for talent, it has become almost institutionalized to overlook internal candidates. That, in turn, has contributed to a broader loss of employee loyalty and given rise to the notion that one has to move out to move up.

Step By Step
So, with this in mind, how should you, as a corporate recruiter or executive looking to replace a key team member, assess what your organization's next steps should be to fill a critical position?
First, take the time to evaluate the critical requirements of the role. If it's an existing position, consider the people who've held it in the past and been successful, as well as those who have filled it with disappointing results. Who were they reporting to? Who were they surrounded by? What was it about their management style that drove increased results or led to disappointing ones?
If you're looking to fill a newly created role, think about what leadership skills will be required to inspire, motivate, and set an example. The new executive will need the confidence and experience to muster support, perhaps among skeptical employees.
Remember that the requirements of the role extend far beyond the simple matching of candidate credentials with the job specifications. Cultural fit can't be underestimated as a determinant of future success, along with the personal judgment to know when to lead and when to follow.
It's also important to consider how and if this hire will affect the overall management-successionplan—and whether this executive is being brought on to extend a record of high performance or as a change agent to disrupt a sagging business unit, enter a new market, build a new culture, or boost a lackluster strategy.

When to Get a Headhunter
Once you've arrived at a consensus in terms of what's needed, it's wise to begin with a scan of internal talent and emerging or high-potential leaders. If your organization hasn't started to benchmark individual performance with an eye toward identifying future leaders and helping them develop, start now.
Ask your immediate colleagues for referrals to people they know within the organization, whether they're working on the same floor or halfway around the world. Employee referrals—even at the executive level—have always been a very effective way to find qualified business leaders. (They're also especially economical and usually lead to accelerated hiring.)
If you've exhausted all internal options, it may be time to consider engaging an executive recruiter. One of the early decisions will be whether you put the management vacancy on spec to one or more contingency-fee headhunters, the kind who earn their cash only if they actually introduce your company to the manager you ultimately hire.

You might choose to retain an executive-search consultant for any of the following reasons:
• It's a search for a senior-management executive and/or it's expected to be a difficult search, perhaps because of a perceived small number of qualified candidates
• Recruiting the perfect candidate is more important than filling the role quickly
• The search requires the strictest discretion and confidentiality, perhaps because it will be conducted while someone (who will soon be let go) is still in the role
• The employment/career-opportunity message—and the credibility of its messenger in the external talent market—are critical success factors
• The position is new, and your organization might gain from the kind of external vision, specialization, and consulting that a retained recruiter can bring.

If any of the above conditions apply, it might serve you to put the search in the hands of a qualified recruiter who can make your search an immediate priority. Otherwise, you and your organization are usually well advised to assess the variety of ways you might fill a crucial management role, since the quality of the homework you do before a search is initiated usually preordains its success—or failure.

Top Management: Interviewing to Win

Even the most carefully orchestrated executive search assignment can go astray if the top brass fails to impress sought-after leadership candidates
How do you measure the cost of the big fish that got away? If your organization is competing to recruit world-class management talent (perhaps because it has failed to develop potential successors from within), the cost of seeing top prospects bail out of the executive search process can seem very high indeed.
Consider what those individuals might have achieved for your company had they taken their candidacy to the next level. Then think about what they might deliver for one of your chief rivals. Pretty disheartening, isn't it? Yet this is what organizations face when senior management fails to recognize the importance of the executive candidate interview process and the effect it can have on the company's performance trajectory.

Not surprisingly, corporate bosses usually want to play a role in interviewing and assessing top candidates' experience, qualifications, and fit with senior leadership. The problem arises when those leaders just don't commit to the executive recruiting process. Often they fail to appreciate its urgency, the fact that candidates may be weighing other offers, or that candidate interviewing can be a process that's unpredictable, and one that isn't completely in their control. Even the hiring of a top-notch executive recruiter can't guarantee there won't be bumps along the way. Yes, your company may be doing the buying, but you can't assume it's a buyer's market.

Making Time for the Interviews
If candidates for top executive jobs come away from interviews feeling the company's senior leaders aren't really prioritizing their potential hiring, they'll look elsewhere, especially since the most sought-after candidates usually have a handful of other career options to pursue.
A lack of commitment and/or interest is often first demonstrated by how difficult it can be merely to schedule interviews. Internal stakeholders must understand that having potential recruits come in for interviews will occasionally disrupt their schedule. If management team leaders aren't willing to make time for candidate interviews, they're likely doing the process more harm than good.

Then there are those business leaders who assume smart executive level candidates will fight for a spot in their company. That misguided belief often leads employers to undersell whatever it is that makes their company unique, and ultimately to undercut the kind of compensation top candidates would require to commit to a career move.

Brush Up on Your Interview Techniques
If you're guiding the process at your company, think about the interviewing team you're going to assemble. Make sure it represents a cross-section of your company's cultural makeup. Especially for employers with a purported commitment to diversity and management inclusion, failing to mobilize a diverse interview team can leave candidates with a sense that the hiring organization doesn't mean what it says and lacks sufficient follow-through on its commitments.

Another potential problem: It's likely many executives haven't engaged in any interview training for some time, so their interactions with top executive job prospects will follow a rather predictable path. The senior executive interviewer does most of the talking, biases the interview by asking leading questions, and otherwise comes across to discerning job candidates as self-centered, lacking in listening skills, and inflexible. One or more of those kind of interactions could turn off the candidate in a hurry.
The softness of the U.S. economy and recent corporate layoffs may have added to the overall number of active job seekers, but that doesn't mean hiring organizations should be any less prepared to compete for the "A" players who always bring the most coveted experience and leadership skills—and who always have plenty of teams from which to choose.

Put Your Ego Behind You
Accomplished executives often come away impressed by their one-on-one interactions with executive headhunters (who are, after all, professional interviewers and people-readers), only to be let down by a lack of preparation, commitment, and true engagement from the internal management stakeholders with whom they could one day work.
Leading employers recognize they always have to compete for top executive talent. That requires a commitment to making a great first impression, then to elevating the search process by demonstrating some finesse, charm, and personal warmth in their reception of potential management recruits.

The executive courtship process is an opportunity to put your organization's best foot forward to woo and win someone who's probably already meaningfully employed. Don't let egos and faulty assumptions ruin your chances.

Show Your Employees You Care

Your workers' wealth of knowledge may be worth more to your company than a paycheck is to them. Let them know you appreciate them

In yesterday's world, the key to wealth may have been the control of land, materials, plants, or tools. In that world, the employee needed the company far more than the company needed the employee. In the apprentice model of leadership, the manager was a person who had mastered technical expertise and then passed on this expertise to followers who didn't know as much as he did.
In today's world, the key to wealth is often the employees' knowledge. In this world, the company may need knowledge workers far more than knowledge workers need the company. They know far more about what they are doing than their bosses do.
Smart companies are catching on. They're beginning to realize that their relationship with top talent resembles a strategic alliance more than a traditional employment contract. I have asked thousands of leaders this question: "Can the top performer on your team leave the company and get another job with a pay raise in three months?" Almost everyone says yes.


Using the Volunteer Model
If your top performer can leave the company and get a pay raise, yet has chosen to remain with your team, he is better than a volunteer. While a volunteer works for nothing, your top performer is actually taking a pay cut—every day he or she shows up for work.
One of the most unmotivating comments a leader can make when a team member does a great job is, "Oh well, that's what he gets paid for." If the only reason your employee is working for you is to get paid, why in the world would he want to work for you? Peter Drucker loved to study the leadership of volunteer organizations. One reason for his interest in nonprofits was his realization that because the knowledge worker can easily leave the company for a better situation, the volunteer model was going to become the preferred mode of leadership in many for-profit organizations.


With these thoughts in mind, here are some of my suggestions for managing knowledge workers:
• Rank-order each of your direct reports in terms of his contribution to your customers and your company.
• Ask yourself, "How many of these people could leave our company and get another job—with a pay raise—in three months?"
• Make sure you express your sincere appreciation for the contribution these great people are making to your company.
• Make peace with the fact that you need them more than they need you.
• Ask each of them, "What can your manager do to create an environment where this is a great place for you to work?"
• Don't focus on what you cannot change. Focus on what you can change. Let's say you can't give them a raise. Accentuate the things you can give them: recognition, educational opportunities, the chance to work with a wider range of people, both within the company and outside of it.
• Listen to their ideas, and do whatever you can to keep them coming to work with you.
• Treat them as a great human services leader would treat valued volunteers.


On a recent trip to client’s place, I was amazed to see the efforts the company was making to create a fantastic environment for knowledge workers. It was clear the company was working for the employees as much as the employees were working for the company. It was also clear their engineers were at least as respected as their managers.


The Rewards of Corporate Culture
I was especially impressed with the non-monetary benefits that were being given, such as their well-known employee transportation program, the delicious free food, and the fact that people are trusted to make their own schedules. Managers don't spend their time checking up on employees. The assumption is they are professional who can check up on themselves.
Many of the employees I met were making far less money than they could be making at other companies. Their respect for the corporate culture—and their joy in doing their work—seemed as important to them as their hope for riches from stock options. The lesson: Don't treat your employees like servants. Treat them like valued volunteers.


If you are a knowledge worker, do you feel you are being treated with the respect a valued volunteer should be given? If you are a manager, how would you rate your company on treating knowledge workers as valued volunteers?

Make-or-Break Interview Mistakes

To get on the good side of the folks at HR, avoid certain behaviors. A major faux pas, will result in your name gets crossed off that list
Some people go into human resources thinking that it's like social work. Here's a news flash for anyone who thinks in those terms: If you're the kind of person who wants to adopt every stray kitten and advise every needy person you meet, you may want to find a different profession.

The plain truth is that HR people have limits on how supportive they can be. They can help employees only to the extent that what's good for them is good for the company. They can help job candidates even less because the HR person's job is to evaluate applicants -- and eliminate from consideration those the company just doesn't need.
A perfect example of the limits of HR compassion involves the job seeker who needs professional advice. Every HR person has stories about people who have come to interview in wildly unsuitable attire, or who have said something so outrageous within the first five minutes of the interview that the rest of the conversation was a waste. As much as they may joke after the fact, most HR people -- myself included -- dread these situations.
Your natural instinct is to be helpful, to tell the candidate where he went wrong. But you can't; you might get sued, you might offend someone. And in any case, there's no benefit to the company in being so, well, caring. Instead, you clam up, smile that lips-together fake smile that corporate HR people are so good at, and say to the candidate: "We'll be in touch."
So, if hapless job seekers are making the same mistakes during interview after interview, who's going to tell them? Unless their friends somehow see the picture, no one. That task falls to me, right here, right now. Pay attention to these suggestions for avoiding five major "we're done" interview behaviors, and tell your friends:

Dress for the occasion.
I interviewed a gentleman for a manager position who was smart and friendly. He arrived in a lovely wool suit, but wearing a necktie with a large Elvis on it -- you know, The King himself. Now why, I couldn't stop thinking, did this guy wear a Elvis Presley tie to an interview? He didn't mention it, so it wasn't some sort of rapport-building device.
I sure as heck didn't mention it, but the tie took up more and more space in the room, until I couldn't tear my gaze from it. Why a Elvis tie, in a business job interview? Does the guy own the whole Elvis character collection? It was too weird -- a big deal. Why didn't he wear a different tie?

You don't have to wear flashy expensive suit to a job interview, but you have to look businesslike. There are still plenty of funky startups that would welcome a job seeker in one of those 1950s bowling shirts that Kramer used to wear on Seinfeld. But if you're applying at a standard, buttoned-down company, dress the part. And please, gentleman: If you have any '80s vintage three-piece suits, donate them! Burn them! (If three-piece suits are back and I missed it, somebody let me know. But the '80s ones are unmistakable, and they have to let go.)

Restrain the camaraderie.
It's great to be friendly. In fact, it's essential, unless you're applying for an actuarial job (just kidding). But engaging in too much camaraderie with a complete stranger is clingy and pathetic.
I interviewed a woman who had worked for a company for which I had also worked. She had arrived about six months after I'd left. At the interview, she asked about a few people we knew in common from the other company. Of course, I knew them. Jones? Yep. Joe t? Roger that. Jane? You betcha. After six or seven names, I thought, look, lady, we know the same people. But she kept going, until she'd run down the whole employee roster. It was spooky -- and it didn't help her case.

Be pleasant, be warm, but keep interview banter professional. This is not a new friend of yours; this is a person who is interviewing you for a position. Go ahead and recommend a dog groomer if the conversation turns to dogs, but don't offer to take her dog to the groomer the next time you go. You think I'm joking? I'm not.

Control your nerves.
You get nervous on a job interview. That's normal. But if you can't sit relatively still for an hour, you'll want to work on that. I've had candidates get up and pace around the room mid-conversation. I've had them walk over to the window, look out, and begin commenting on the street scene. These are not pluses. I've had a candidate say: "I'm tired of sitting. Can we walk somewhere?"
Now, if you worked for the company for even one day, and we were chatting, and you said: "I'm tired of sitting. Want to walk somewhere?" that would be perfectly fine. Everyone gets tired of sitting. But if I'm an HR person -- well, I am an HR person -- and I walk up and down the blocks-long building many times a day escorting job candidates to and fro, then I need to sit sometimes. Once we get to a job offer, we can negotiate terms. Right now, it's sort of -- sorry to say this -- my terms, and I want to sit some more.

Avoid offering too much information.
I want to know everything about you, professionally. I want to know your interests and what motivates you. The history of your car's mechanical problems? I couldn't care less. Too much information, or TMI, is a big problem for some job seekers. Every interviewer has a different tolerance level, but I think I'm pretty forgiving. That's why it's so astounding when people go past even my limit -- and start talking about their difficult relationships, or their problems with their bookies.
Somewhere, buried deep in their subconscious, I believe that such people have the idea that employers give jobs to people who seem to really, really need the job. This is not the case. Keep personal issues to yourself. Once we become workmates, we'll have time to learn all about your soap operas, and you'll learn about ours.
For now, clam up. If you're going into the third chapter of your saga about the horrible boss you left behind at your last employer, and I'm furiously taking notes, here's what I'm writing: Shoot me. Poison me. Kill me now. Kill me now. Please, please kill me now...

Cut the puffy stuff.
You want to promote yourself, I know. But too much puff is a huge turnoff to employers. The key to presenting yourself as accomplished yet modest is to introduce all self-promoting topics with an air of humble gratitude, even mild bewilderment. "I'm not quite sure how it happened, but I won the Nobel prize."
If, instead, you start every sentence with something like: "After I beat out two other guys for the VP spot, and then blew away the goals and made the last guy look like a turkey, well, you could say I became the Golden Boy," you need not finish. The interviewer will be jotting "not in this lifetime" on his little pad of paper.
By the way, there are certain initials that can follow your name on your résumé: M.D., PhD, and JD are among the most common. There are certain technical and professional designations that can sit up there, too: CPA, SPHR, and CFA are some of them. Also, PMP for project manager, and lots of others.
MBA is not one of them. An MBA is something you have, not something you are. Including MBA in your title is excessive self-promotion. Those three initials will help you every bit as much down in the body of your résumé (under Education, duh) as they would next to your name at the top.

Now that you have these hints, you should be unstoppable. Just remember the four P's: No puff, no pacing, no palling around, and no personal info. Oh, yes -- no three-piece suits and no Elvis please…

Tuesday, July 8, 2008

Human Resource and Technology

Protecting and Preserving Critical Info

Imagine someone in within your organization is accessing sensitive corporate information either dishonestly or by accident.
In the news virtually every week, we read about well-known companies suffering from the loss of sensitive corporate information at the hands of employees. Given that Human Resource departments often hold the key to valuable corporate and employee information, the risk of data breaches presents unique challenges for Human Resource Professionals.

Fortunately, through simple and effective internal threat management procedures, HR can help prevent employee information leaks from happening to their company. These procedures will protect employees' most confidential and valuable information from being exposed to unauthorized parties.

  • Consistently enforce policies and procedures
  • Be aware of where employee information and corporate data are located and who has accesses.
  • Develop acceptable use policy for all employees that outline appropriate use of corporate assets and employee information. The policy should also outline the company procedures when a violation takes place
  • Review and revise on a regular basis on existing policies to ensure all necessary policy changes and additions have been addressed
  • Ensure your company has an internal incident response plan and the appropriate resources in-house to handle an incident of employee information or corporate data loss or access by unauthorized employees or outsiders.

    Data Breach - What not to do

    If the worst should happen and your company does experience a situation where sensitive data is leaked or lost, don't fall prey to common mistakes such as turning on an employee's computer to check around. Turning on the computer or any electronic device involved may destroy potential evidence.
    Here are ten common ways a computer forensics investigation is compromised. Company employees:

    •Boot up the computer. Turning on a computer that's relevant to a case can overwrite sensitive files that may be important to your company's case and change important time stamps. Compromised computers should not be used at all and should be stored in a secure location until it can be handed over to a computer forensics expert.

    •Turn off a relevant computer. If a computer is running at the time it is discovered to be relevant to a data breach or investigation, it should be powered down in a way that will be least damaging to potential evidence. The only person that should turn off a suspected computer is a certified computer forensics expert, or an IT employee under the supervision of such an expert.

    •Browse through the files on a computer. Resist the temptation to snoop, even with the best intentions. HR may know exactly where to look, but it's the act of looking that causes problems for retrieving untainted evidence. Browsing through files may cause file times to change which may make it impossible to tell exactly when an important file was deleted or copied from your company's network.

    •Fail to use a computer forensics expert. Your company's IT department is not a computer forensics department. In fact, asking the IT staff to conduct even routine checks into a system's files can destroy potential evidence. A professionally trained computer forensics expert should be retained for the handling of all sensitive data.

    •Fail to involve all parties. In-house counsel, IT staff, and every business player involved with the case should be included when conducting electronic discovery. Failure to involve all parties can result in overlooked or lost data.

    •Fail to learn the lingo. Even tech-savvy support professionals may become confused by the expanded vocabulary used by computer forensics experts. It pays to become familiar with the new language.

    •Don't make a forensics image of the computer(s) involved. Imaging is the process in which you create a complete duplicate of a hard drive. This is done for the purposes of copying a complete and accurate duplicate of the original materials, with no risk of flawed or overlooked data.

    •Copy data in "cut and paste" or "drag and drop" methods. It is true that you can buy an $80 external USB hard drive and copy your data to it. However, this process does not preserve the unallocated space (where deleted files reside) and will change the file times and other data on the files that have been copied out.

    •Wait to preserve the evidence. The longer a computer is in operation without any preservation, the more likely that the data that is relevant to your company's situation may be permanently altered or overwritten. Always preserve your electronic data the moment you believe that litigation is possible.

    •Fail to maintain a proper Chain of Custody at the time of collection. Not documenting who had access to the electronic evidence after the alleged incident can lead to problems down the road. Opposing parties can poke holes in the collection and preservation process. They can argue that the data could have been altered on the device while the computer was not securely stored and unused.

    You can protect the integrity of your corporate data and employee information for purposes of litigation and restoring and protecting against data loss. Just follow the rules shared here to maintain the integrity and not compromise the usability of your electronic devices and their stored data.

Thursday, July 3, 2008

Promoting the Brand Called You

While writing a recent article on branding I came across a great deal of information on personal branding. Personal branding involves promoting what makes you unique and necessary. It’s why people want to hire you, work with you, have lunch with you, and generally associate with you. Your personal brand prevents you from being outsourced, ignored, or easily replaced. Your personal brand is the unique value you bring to the table. Some people get it by luck – they were in the right place at the right or win the lottery. For the majority of people, self-promotion is a conscience effort – we have to develop our personal brand purposely. Personal Branding is a mindset.

Why the sudden push to create a personal brand? Technology is a factor. Our society has adopted new forms of communication and new vehicles for promotion and self-expression. A large factor in personal branding for college students is the increasing competition for employment opportunities. The increasing competition for jobs has necessitated candidates to differentiate themselves to potential employers. In addition, the recruitment process has changed. Recruiters now use Google searches and social networking sites (like Facebook and MySpace) to help evaluate candidates. A recent study revealed that 77% of recruiters use search engines to learn more about candidates and that 35% of recruiters have eliminated a candidate based on information uncovered online. This trend is reflected even in college recruitment, where companies are searching for references to candidates on the Internet.
Establishing a personal brand is a process. The process is about finding your niche and making yourself known for it. Just like large companies are recognized by a logo, people can be identified by their self-proclaimed area of expertise.
The first step in Personal Branding is discovery. This is hard for some people. Many have not identified their uniqueness; others cannot express it. In order to build your brand, you must know yourself well. Consider your interests, career aspirations, strengths, weaknesses and resources. Take awhile to brainstorm and write down everything on your mind pertaining to these categories. When you are done, you can start connecting the dots and form a plan.

The most honest and effective way to market yourself is to let your qualities and accomplishments speak for themselves. Don’t join a club because you think it’ll help you get something. Be a part of whatever you want – it’ll diversify you as a person and distinguish you from the rest of the applicants. Be real to yourself about your preferences, abilities, and ambitions. This may require a bit of harsh introspection. You don’t want to wake up one day after graduation and realize you’ve got a resume full of things that don’t apply to the job you want.
It is not difficult to stand out in a subtle way; it just requires a conscious effort. Try to excel at the things you enjoy doing. You might be an excellent candidate for whatever job you’re applying for, but so is everybody else. It will speak better for you if you have a couple things that you’re really good at rather than a bunch of things that you’re only mediocre at. Distinguishing yourself with what you are passionate about will say much about you and imply much more. Strive to stand out. You won’t catch people’s attention by wearing the same clothes or saying the same things as others. We are often judged by the smallest of superficialities – our clothes, our cars, our hairstyles. Try to stand out with your personality and your individual style. Don’t be a peacock, but don’t let yourself become replaceable.

One of the most important parts of building your personal brand is to expand your comfort zone. Never stop putting yourself in uneasy situations which require quick thinking and a high-level of skill. By forcing yourself to work under pressure, and in an unfamiliar environment, you will become comfortable with your skills and ability. This brands you as a leader and not a follower.
A personal brand has four elements: personality, appearance, competencies, and differentiation.

·Appearance: Your personal appearance is a combination of the way you dress, your behavior, and your body language. The first impression you create is critical to your acceptance and credibility. If you dress in a suit, stand upright, and act professionally, you will probably be viewed positively. This contributes to your overall personal brand.

·Personality: Your ability to communicate and how you interact with your peers and colleagues forms your personality. Personality can be developed through time, especially with experience and maturity.

·Competencies: This area is a combination of experiences and technical skills that you acquire over time. Typically, this information is relayed in the form of a resume and cover letter. These skills enable you to fulfill your job responsibilities and are required for most job openings. The more diverse your skill set, the more adaptable you are. This will allow you to apply for a wider variety of jobs.

·The Differentiator: The differentiator is possibly the most important part of your personal brand. This is what makes you unique. If you were a recruiter, would you want to hire an average candidate? Of course not – you would seek out a candidate who possesses exceptional abilities that no other applicants demonstrate.

When these four elements are combined, they become a personal value statement or a core message for that individual. When this message is communicated to an audience, the person is more prone to be noticed.
College students have technology to communicate this message. To form your brand online is to network – you form relationships with people who are interested in what you’re interested in. This can be a bridge to new opportunity. It’s all about constant communication – all your hard work is wasted unless people know about it. Use technology to your advantage when telling people about your brand, but be accountable to yourself first. If your Facebook or MySpace page might get you in trouble, take the offending information down. The only alternative is to work at a place where they don’t care about that sort of thing.

Do not convolute your brand by trying to be all things to all people. Finding a niche is the easiest way to find success (depending on how you define success). As simple as that sounds, many college-age people are uncomfortable being pigeon holed. While one option offers security, the other offers freedom. The hardest thing for an entrepreneur to do is to let go of parts of their identity to focus on one specific, targeted brand. Most people think that targeting a specific market niche is limiting and restricts opportunity. Actually, the opposite is true: the more specifically you define who you serve, the better chance you have at finding them, and they you.

Personal Brands evolve over time and build as someone grows and develops. Maintain your personal brand. The brand must be updated with the latest technical competencies and skills in order to survive. The market changes rapidly and corporations transition, forcing you to evolve in the same fashion. It’s all about knowing where you are, who you want to be, and strategizing how to get there.